Installation and maintenance companies
Faults and requests from email or forms are ready as a draft work order: customer, installation, complaint and what is still missing.
Have one service request worked out for free. Send one as it came in, without names or customer details. Within one working day you get back what is known, what is missing and which work order is ready. This is the first step of your free AI plan.
After that, if you want
One process with AI, €1,500 excluding VAT. Built and tested on your own work in ten working days, with an explanation for your team.
See all pricesInstallation company: from fault to work order
Customer K-1088 reports that the cooling has stopped and asks for a visit today.
Draft work order: cooling fault, customer matched, requested visit noted.
Step 1 of 3, free
First I take a free look at your service intake and the rest of your business. You get four things, even if we do nothing together afterwards.
Per team you see where AI saves time, which tools fit and what to do first. It starts with a short call with the planner or the office team and one example from your work.
The intake in at most eight steps, the three biggest frictions, what AI can prepare and what stays with the planner, a rough business case on your own numbers and a go or no-go with the reason.
Three applications on tasks your business really has, for example a fault report email that becomes a complete draft work order. I show one solution working on your own example.
In the video I walk you through the plan; in the review call we pick the first actions together. You get it within a week of our call. If it does not fit right now, you hear why and what a more logical first step is.
A service request arrives as an email or a form and has to become a work order with the right address, contract and materials. The workflow prepares that work order as a draft; the planner checks it and schedules it. Building this one process costs 1,500 euros excluding VAT and takes ten working days.
At installation and maintenance companies these are the handover moments worth looking at in the free AI plan.
Does a customer email a fault with two photos and an address, and does someone in the office retype that into the work order?
Is the request incomplete, so the planner calls back first before anything can be scheduled?
Does the work order come in without hours or materials, so administration can only invoice after calling the engineer?
Email or form, with photos and attachments.
From your own customer and asset history.
With a draft question to the customer, which is only sent when an employee wants it.
Complaint, urgency signals, preferred time and attachments in one place.
Urgency, engineer and time slot stay with the planner.
In your own software or as a separate check overview; what is possible is determined by the diagnosis.
The stop point sits before scheduling. AI-first, with a human in the loop: first look at which part of the intake an AI workflow can prepare, only then who does what by hand, with a planner who approves and remains owner of the outcome.
Before I build anything, we go through five controls: input, authority, approval, exception and evidence. Each control gives a written outcome, and together they determine whether we build, repair first or do not build. How those five controls work.
The diagnosis can also conclude that automating is not sensible right now. Then you get that advice in writing, with the reason.
After the free AI plan you choose: have one process built for €1,500, or connect multiple workflows in the AI Operating System for €4,500, excluding VAT. Analysis, testing, team training and handover are included. Compare the options.
Asking questions is free, during and after a programme. I usually reply within a few minutes, including weekends. Additional building work is a new agreement. The full route is on the how it works page.
Fixed price, no subscription and no extra work without a new agreement. You pay half at the start and half at delivery. If it does not work as agreed, I fix it or you get your money back. The choice is yours. What is agreed is set out in the proposal beforehand. See how the price is built up or see the three options and prices.
I am Joost, from Utrecht. I am an AI specialist, shaped at one of the largest banks in the Netherlands, where I work with AI within agreements on compliance, risk, privacy and IT. For your process, we agree what needs to improve and measure whether it does, including time spent on review and rework.
My experience covers administration, customer contact, marketing and complex workflows. You get a concrete plan, working applications and a team that can use them.
One specialist, one point of contact. I diagnose, build and improve the workflow myself, and I help choose which models and working environments fit. Read how I work.
One service request as it came in, without names or customer details. Nothing more. You do not need to know which AI solution you need; I will work that out for you.
The workflow sits in front of the software: the intake from email and forms, not the software itself. Whether the result can land in your software via an API, import or mailbox, or as a separate check overview, is determined by the diagnosis.
They do not need one. The workflow sits in front of the software and gives engineers no new app. Whether the more complete work order lands in your current software via an API, import or mailbox, or as a separate check overview for the planner, is determined by the diagnosis.
The workflow flags urgency signals, the planner decides. Nothing is scheduled and nothing goes to the customer without an employee saying yes.
The first workflow works on email and web forms. Other channels are looked at in the diagnosis.
Free worked example
As it came in, without names or customer details. Within one working day you get back what is known, what is missing and which work order is ready. I usually reply within a few minutes, including weekends.
Message Joost Or send an emailFree and without obligation
Send a request as it came in, without customer details. Within one working day you get back what is known, what is missing and which work order is ready. This is the first step of your free AI plan.
Start with the customer request, availability and required materials. Prepare a proposal and confirm the appointment yourself. Explore planning in the AI Operating System.